What should I do if my product is broken when it arrives?
Our team is committed to packing your packages with the utmost care, however, sometimes packages meet an unfortunate fate. If you have received a damaged package with a broken item, we invite you to contact us by email or phone.
In this case, we will need the following information to open an investigation with our carrier:
- Order number
- Tracking number
- Photo of the product and the damaged packaging
Following the investigation with the carrier and the approval of the claim, we will be able to send you a new item as soon as possible.
To inform us of the situation:
- By email at info@arbolcuisine.com
- By phone at 1-418-714-2043
You're looking for distinctive gifts that will delight your employees and business partners.
We've got the solution!
What could be better than giving the people who matter to you a gift that will enable them to spend pleasant moments in the kitchen, with their colleagues, friends and families? That's what Arbol Cuisine offers you, with wooden kitchenware made in Quebec by a team of passionate craftsmen! We look forward to working with you to make your project a reality!
GIFTS MADE IN QUEBEC
We offer a wide selection of wooden kitchenware made in Quebec.
What could be better than giving a local gift, made by artisans who are proud to help you celebrate your business!
TAILORED SOLUTIONS
We work to your budget, and offer you what you need.
Whether you're a small business or a large corporation, we'll find the perfect solution for your gifts!
Customize
We can personalize your gift with your company logo.
We work with an expert laser engraving company that will make your logo stand out!