What are the delivery costs?

🇨🇦 Shipping to Canada

Shipping costs for Canada are CA$12.00. An additional CA$35.00 fee applies for oversized packages*.

🇺🇸 Shipping to the United States

⚠️ As of August 29, 2025, buyers will be responsible for any customs fees incurred for orders placed in our store and shipped to the United States. As soon as we receive more information about the measures taken by the United States with regard to Canadian products, we will adapt our shipping procedures. We will contact each of our US customers to offer them the best shipping options. We thank you for your understanding during this time.

A flat shipping fee of $35.00 CAD is charged on orders shipped to the United States. Additional fees apply for oversized packages*.

🌍 International Shipping

International shipping is available, however, you must contact us by email so that we can determine the shipping costs to your country!

Here is our email address so that we can help you: commande@arbolcuisine.com

📦 Oversized Packages

An oversized package is a package whose size and weight exceed our usual shipping standards. We have to charge extra for this type of delivery because the product is heavy and bulky.

Here's a list of products that are subject to oversized:

A non-standard parcel is a parcel whose size and weight exceed our usual transport standards. We have to charge extra for this type of delivery, as the product is heavy and bulky.

Here's the list of products that are subject to non-standard rates:

- ZigZag board

Large square

16“ | 16” | 1“ 3/4

Large rectangle

23” | 16“ | 1” 3/4

- Chef's board

Small rectangle2

0“ | 15” | 2 “Large rectangle

22” | 17“1/2 | 2 "

Very Large rectangle

30’ | 20” | 2“

- Juice board

Large

24” | 14“ | 1”1/2

-Pizza shovel

12“ Handle

29” 1/2 | 14“ 3/4 | 3/4”

24“ Handle

41” 1/2 | 14” 3/4 | 3/4”